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How to use Safety points Customer's voice Pricing
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SAME-DAY delivery
from Anywhere to Airport or Hotel
Where do you send your luggage?
Current operation status
SAME-DAY delivery
Where do you send your luggage?
Current operation status
How to use Safety points Customer’s voice Pricing
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Messenger
Contact Us
Messenger
01

Request a pickup

Book on our website within a few minutes. We have two or more settlement means.

02

Drop-off luggage

Only leave your luggage at the front desk. Simple, Speedy, Hassle Free.

03

Drop-off luggage

You don’t have to care about the luggage no more. Please hold your children’s hands and enjoy hassle free travel!

04

Pick luggage up

You can pick up at the Airport counter or at the Hotel

Just ask anything not sure!!
You can always ask us any question 9:00-23:00

Great delivery result

Delivered 10,000+ luggage safely

Picked up at 1,000+ places

100+ affiliated hotels

Support from start to finish for free

Free storage service

Free chat support

Free tracking service

Compensation

We compensate up to JPY 100,000 for free

We compensate up to JPY 300,000

Just in case of trouble, deliver to your home for free

Check-in size
¥ 2,000 ~
Carry-on size
¥ 1,500 ~
Cardboard
¥ 1,500 ~
Handbag
¥ 500 ~
Large item
¥ 3,500 ~
Check-in size
¥ 2,000 ~
Carry-on size
¥ 1,500 ~
Cardboard
¥ 1,500 ~
Handbag
¥ 500 ~
Large item
¥ 3,500 ~

Max 180 cm in length

Overall dimensions (height+length+width) must not exceed 180 linear cm (=71 inches).

Max 30kg in Weight

A baggage must not exceed 30kg.

Value under JPY 100,000 per bag

The value of a baggage must not exceed JPY 100,000.

Valuables

Wallets (Cash and Credit cards) Identification cards (Passports) Jewelry (Diamonds and Pearls)

Hazardous Material

Flammable materials (Fireworks) Poisons (those prohibited by Japanese law)

Animals

All animals including pets (dogs and cats), insects, reptiles, fish. In addition, poisonous plants.

FAQ

About time

Luggage size

Price

Payment

Place

Change＆Cancellation

Reservation

Deliverable Luggage

Others