Hands-Free Travel & Same-Day Delivery | Airporter
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Same-Day
Delivery
Hands-Free
Travel

Order

8 steps to order

1. You are in

2. From

3. To

4. Baggage information

Other Items +

5. Option

Pay ¥200, get ¥300,000 protection

6. Your information

Select your gender

Select SNS for contact

7. Delivery information

Drop-off time*

Check-in time *

Delivery time

8. Do you have a coupon?

Price

Pricing

Basic

Haneda Narita Kansai (KIX) Between Hotels
Check-in size 2,000 2,400 2,200 2,000
Carry-on size 1,500 1,900 1,700 1,500
Cardboard 1,500 1,900 1,700 1,500
Handbags 500 800 650 500
Others (Snowboards etc.) 3,500 3,900 3,700 3,500
※Only those who ordered “Suitcases" can apply for “Handbags”. ※For packages up to 160 cm in total dimensions (total dimensions of 3 sides) and 30 kg in weight

Additional Service

Insurance(Up to ¥300,000) 200/Items
Storage (one-night) 0/Items
Collecting by hand (Apartments) 3,000/Times

Insurance(Up to ¥300,000)

200/Items

Storage (one-night)

0/Items

Collecting by hand (Apartments)

3,000/Times
You can get up to 300,000 yen coverage for the insurance.
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Travellers

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How to Use
Airporter

Step1

Request a Pickup

Step2

Leave baggage

Step3

Pick up baggage

Step1

Request a Pickup

Step2

Leave baggage

Step3

Pick up baggage

Order

We CAN handle
these items

Max 160 cm in length

Overall dimensions (height+length+width) must not exceed 160 linear cm (=63 inches).

Max 30kg in Weight

A baggage must not exceed 30kg.

Value under JPY 100,000 per bag

The value of a bagggge must not exceed JPY 100,000.

Order

We CAN’T handle
these items

Valuables

Wallets (Cash and Credit cards) Identification cards (Passports) Jewelry (Diamonds and Pearls)

Hazardous Material

Flammable materials (Fireworks) Poisons (those prohibited by Japanese law)

Animals

All animals including pets (dogs and cats), insects, reptiles, fish. In addition, poisonous plants.

Order

Notes

Negotiable

Handling of following items may vary depending on the carrier used. Large items / Temperature-sensitive items

Compensation

Damaged or lost items are subject to warranty. The amount of compensation may be different depending on the carrier used. Please note that compensation does not apply to loss or damage resulting from pre-existing defects, unforeseeable natural disasters, natural wear and tear, force majeure etc.

Cancellation Policy

Upon cancellation of a reservation, customers will be charged a cancellation fee as below:
Cancellation on the day before the designated day: 50%.
Cancellation on the designated day: 100%.
Cancellation without prior notice: 100%.